Terms of service

Terms of Service

Last Updated: [24th June]

Welcome to Trumart.co (“Trumart”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile site, and other online services, including purchases from our online store (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our Services.

 

 

1. Eligibility & Account

To use the Services, you must be at least the age of majority in your jurisdiction. If you allow a minor to use your account, you are responsible for their use.

You may be required to create an account and provide accurate, current, and complete information. You are solely responsible for safeguarding your account credentials and for all activity under your account.

 

 

2. Orders & Payment

When you place an order, it constitutes an offer to purchase. We may accept or reject any order at our discretion. Orders are only confirmed once payment is successfully processed and you receive an order confirmation email.

All prices are listed in ₹ and Inclusive of applicable taxes (e.g., GST). Shipping charges will be added at checkout. We reserve the right to update product pricing and availability at any time without notice.

You agree to provide valid payment information and authorize us to charge the full amount of your order, including taxes and shipping.

 

 

3. Shipping & Delivery

We aim to process and ship orders quickly, but delivery timelines are estimates only and not guaranteed. Once an order leaves our facility, the risk of loss or damage passes to you.

We are not responsible for delays caused by the courier, customs, or events beyond our control.

 

 

4. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy. Please review it before placing your order.

We reserve the right to refuse returns that do not comply with our policy.

 

 

5. Product Information

We make every effort to display products accurately, but we cannot guarantee that your device will display colors or details correctly.

We may modify or discontinue products without notice. We also reserve the right to limit sales or quantities to individuals, households, or regions.

 

 

6. Use of Our Services

You agree to use the Services for lawful, personal purposes only. You may not:

  • Use the Services for any illegal or unauthorized purpose.

  • Interfere with or disrupt the Services or networks.

  • Reproduce, resell, or exploit any part of the Services without written permission.

We reserve the right to suspend or terminate your access for violating these Terms.

 

 

7. Intellectual Property

All content on the Services, including text, images, product descriptions, logos, and software, is the property of Trumart or its licensors and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without our express written permission.

 

 

8. Third-Party Services & Tools

We may offer access to tools or services operated by third parties (e.g., payment gateways, delivery services). We are not responsible for the content, terms, or functionality of these services.

Your use of third-party services is entirely at your own risk.

 

 

9. Privacy

Your use of our Services is also governed by our Privacy Policy. By using the Services, you consent to our collection and use of personal information as outlined in that policy.

As our store is hosted by Shopify, your information may be shared with or processed by Shopify. Learn more in Shopify’s Privacy Policy.

 

 

10. Feedback & Reviews

If you submit feedback, reviews, suggestions, or other content (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and publish that Feedback for any purpose.

You are responsible for the content you submit and must ensure it does not violate any laws or rights of others.

 

 

11. Errors & Inaccuracies

Occasionally, there may be errors or omissions on our site (e.g., product details, prices, availability). We reserve the right to correct these at any time and to cancel or update orders as necessary.

 

 

12. Limitation of Liability

To the fullest extent permitted by law, Trumart and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from your use of the Services or any products purchased.

Our total liability for any claim shall not exceed the amount you paid us for the relevant order.

 

 

13. Indemnity

You agree to defend, indemnify and hold harmless Trumart, its employees, affiliates, and service providers from any claims, losses, damages, or costs arising from your breach of these Terms or your misuse of the Services.

 

 

14. Termination

We may terminate or suspend your access to the Services at any time, for any reason, without notice. You remain liable for any outstanding payments and your obligations under Sections 7–14 will survive termination.

 

 

15. Dispute Resolution

Before taking legal action, you agree to contact us at [ecom@trumart.co] to try and resolve the issue informally. If unresolved, any disputes shall be subject to the exclusive jurisdiction of the courts in[UP], India, and governed by Indian law.

 

 

16. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will post the revised version on this page and update the “Last Updated” date. Your continued use of the Services after changes are posted constitutes your acceptance.

 

 

17. Contact Information

If you have any questions about these Terms, please contact us:

Trading Name: Trumart Ecom Private Limited
Email: ecom@trumart.co
Address: Pin : 201206 Building No./Flat No.: Khasra No. 938, Road/Street: Meerut Road, Nearby Morta Village Gate, Village Morta, Ghaziabad, Uttar Pradesh, India
GST: 09AAKCT9816C1Z1